Q1: Can I have samples to order for Aluminium Profile Light Diffuser?
A1: Yes, we are pleased to supply Aluminium Profile Light Diffuser samples to you to test and check quality, mixed sample order is available. If you need free samples, welcome to contact us.

Q2: What’s the lead time for Aluminium Profile Light Diffuser?
A2: Sample:3-5working days. Mass production: 5-15working days depend on the order quantity. And more time will be taken with customized products.

Q3: Do you have any MOQ limited for LED Aluminum Channel?
A3: Low MOQ. 1 Meter for LED Aluminum Channel sample is available.

Q4: How do you ship Aluminum Profile for LED Strip Lighting and how long does it take to arrive?
A4: We usually ship LED Profile samples by DHL, UPS, FedEx, TNT. It usually takes 3-5working days to arrive. For mass order, by air and sea shipping are also acceptable.

Q5: Is it OK to put my LOGO sticker on Products ?
A5: Yes. Please inform us formally before production. We will strictly follow the principal that we won’t disclose or sell customer unique designs to another third party.

Q6: Do you accept which payment methods?
A6: we accept Alibaba Trade Assurance, TT, PayPal and Western Union and so on, more payment methods welcome to contact us.

Q7: What is the warranty for your Aluminum Profile Light Diffuser?
A7: We provide 2 years warranty for Aluminum Profile Light Diffuser.

Q8: How do you ensure Aluminum Profile Light Diffuser quality?
A8: We get three QC processes: Step1. For raw materials; Step 2. During the production; Step3. QC will test one by one .Step4,when package,QC will test again.

 

Q9: How to do if any quality problems on our side in the warranty time (RMA policy)?
A9: First, take defects Products pictures or videos and send to us. we will assess the defects and resend in next order. More detail, welcome to contact us.